Legal
Terms & conditions
Plain-English terms for shopping with us, entering events and using the Golfers Hub app.
1. Who we are
Golfers Hub (“we”, “us”) operates the shop at Harare, Zimbabwe, the website at https://royalblue-pony-415947.hostingersite.com and the Golfers Hub mobile app. Contact: info@golfershub.co.zw, +263 77 414 2574.
2. Prices and payment
All prices are quoted in United States dollars (USD) and include applicable taxes unless stated otherwise. Online payments are processed by Paynow (Zimbabwe) and may be made by EcoCash, ZimSwitch, Visa or Mastercard. We never see or store your card details. An order is confirmed only when Paynow reports the payment as paid; stock is reserved at that point. Orders placed via WhatsApp are reserved for 48 hours pending payment in store or on collection.
3. Delivery and collection
In-store pickup is free. Harare courier delivery costs USD 5 and takes 1–2 working days. Club pickup is free and follows our weekly club rounds; we will message you when your order has been dropped at your club. Risk passes to you on delivery or collection.
4. Returns and exchanges
Unworn items with tags may be exchanged or refunded within 14 days of collection or delivery. Gloves, balls and personalised or corporate-branded items cannot be returned unless faulty. Faulty goods are repaired, replaced or refunded in line with Zimbabwean consumer protection law.
5. Event entries
Entry fees are payable to the organiser named on the event page; Golfers Hub collects them on the organiser's behalf. Entries may be withdrawn up to the entry deadline for a full refund; after the deadline, refunds are at the organiser's discretion. By entering you agree that your name, club and scores may be published on live leaderboards and in results. Handicaps are self-declared or supplied by the organiser; Golfers Hub does not calculate official World Handicap System indexes.
6. Scoring and results
Live leaderboards are provisional. The organiser's signed scorecards and committee decisions are final. Our scoring engine applies stroke allocation by stroke index, Stableford points, and back-nine / six / three / last-hole countback for ties, as described on each event page.
7. Accounts and privacy
One Golfers Hub account works on the website and in the app. We store your name, phone, email, home club, declared handicap, orders and entries to provide the service. Payment status is shared with us by Paynow. We send transactional messages (order and entry confirmations) and, if you opt in on your device, push notifications about news and results. We do not sell your data. You may request deletion of your account at any time by emailing info@golfershub.co.zw.
8. Corporate orders
Corporate quotes are valid for 14 days. Production starts on approval of the digital proof and receipt of a 50% deposit; the balance is due before delivery. Logos you upload are used only to produce your order.
9. Governing law
These terms are governed by the laws of Zimbabwe. Disputes are subject to the jurisdiction of the courts of Harare.
Last updated 2026.
